MSP Success February/March | Página 12

CHAMPION MINDSET

Surviving The IT Talent Crunch :

The FASO Model Unveiled

Finding , hiring and KEEPING good talent continues to be one of the top problems MSP owners face . Learn how to overcome the staffing challenge with a new blueprint .
BY MIKE MICHALOWICZ

By now , you ’ ve likely seen hundreds if not thousands of messages about what “ you need to do now to make your company scale and better than ever .”

Could they be more vague ? As a business owner , leader , and human , I want to share some of my journey with you . I hope it inspires you as you grow your own business . This is no tall tale , and it will ignite a shift in your framework when you approach a growth mindset .
The Problem ( Me )
Once upon a time , there was a fresh-out-of-college guy named . . . let ’ s call him . . . OK , it was me . When I first entered the workforce , I was hired by a huge corporation . I was treated pretty lousy , at best . I was a number . A number that needed to produce big numbers for the company . I wasn ’ t noticed , let alone nurtured . I feared losing my job every day . There was zero communication . The few things that were said to me were along the lines of , “ Please . You can ’ t sit there . You ’ re a mere analyst .” I felt undervalued , borderline depressed , and completely dehumanized . And I had one foot out the door the whole time .
When I got the guts , I went out there and began my own IT company , Olmec , which I have since sold off . As an entrepreneur and new business owner , I vowed , decreed , and screamed from rooftops that I would not , could not , ever , ever , ever treat people the way I had been treated at my corporate job . But here ’ s the deal — we were computer guys with a little company , and there weren ’ t really any team members to manage , so it was me and my partner pretty much just doing our thing and telling inappropriate jokes .
12 | MSPSUCCESS . COM