MRED Products and Services Brochure 080414 August, 2014 | Page 3

MRED Services & Benefits Rules and Photos The MRED Compliance Department regularly reviews the contents of the MRED database. It ensures the customers of MRED that the MLS data is entered accurately and in a timely manner. In doing so the Compliance Department:      Reviews all new listings using the Listing Validator Responds to quality control complaints Processes notifications, fines and appeals Reviews all photos and virtual tours Assists customers with data changes when necessary Help Desk The award-winning MRED Help Desk representatives routinely answer customer calls and emails related to accessing and using connectMLS™. The Help Desk also assists customers with:   “How to” calls about the various functions within the systems and products we offer Troubleshooting technical issues -3-