Mount Carmel Guidelines Mount Carmel Standards of Conduct

Dear Mount Carmel Colleague: The Trinity Health Mission calls us to serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Guided by our Core Values, we are committed to building a people-centered health system that leads to better health, better care and lower costs for the patients, residents, members and communities we serve. Our health care ministry began over 160 years ago through the hard work and dedication of our founding religious congregations. Trinity Health organizations have a long, rich history of service to our communities and have achieved well-deserved reputations built on excellent service and compassionate care. Those we serve place an enormous amount of trust in us and maintaining that trust is a commitment we take very seriously. Acting with integrity, being honest and following all laws and regulations that apply to our health care ministry are behaviors and actions that build and ultimately maintain trust. Trinity Health has established a system-wide Integrity and Compliance Program to assist all colleagues in understanding and following the laws, regulations, professional standards and ethical commitments that apply to our ministry. A Code of Conduct is an important resource to help each of us, and our organization, fulfill these obligations. Our Code of Conduct describes behaviors and actions expected of all who work at Trinity Health. While not intended to address all possible legal, regulatory or ethical issues, our Code of Conduct addresses the more common issues and questions you may encounter in your work here. It provides resources to assist you when you have questions or need further assistance and it explains your duty to speak up and report, without fear of retaliation, any matters you believe may be a violation of our Code of Conduct. Our Core Value of Integrity — we are faithful to who we say we are — reflects our commitment to carrying out the Mission of Trinity Health with the highest standards of ethical behavior. Thank you for your dedication and commitment to this very important effort. Richard J. Gilfillan, M.D. President and CEO Trinity Health Edward Lamb President and CEO Mount Carmel Health System Sister Barbara Hahl, CSC Senior VP, System Mission Mount Carmel Health System 1

Mount Carmel Guidelines Mount Carmel Standards of Conduct | Page 3