VISITOR INFORMATION
BABY FACILITIES
Baby changing room with two toilets , changing area , bottle warmer , and breastfeeding space . Near Hall 2 : Changing unit , chair , and sink . Near Hall 4 : Pull-down changing units ( in disabled toilet ).
CASH POINTS
You ’ ll find portable cash dispensers around the venue ( withdrawal fees apply ). Free NatWest and HSBC ATM ’ s can be found at the train station . Please be aware that The NEC is a cash-free venue .
CLOAKROOMS
Visitors can store helmets , leathers , bags and luggage from £ 2 per item per day . Overnight storage is not possible at The NEC .
LOST PROPERTY
Visit the security office on the Piazza between Subway and Hall 1 for lost property . Same-day losses can be reported at the nearest security office ; post-show , visit the Piazza office . Questions about lost property ? Call 0121 767 3883 .
MEETING POINTS
There is a meeting point on the Piazza opposite Subway ( located between Halls 1 and 2 ).
MOBILE CHARGING
Units located in the Piazza , opposite Wetherspoons .
DISABLED
NEC offers services for those with hearing impairments , like induction loop systems in Concourse Suites 1 & 2 . Wheelchair rental is available . Disabled toilets are located in the Halls .
ORGANISER OFFICE
The Organiser Office is located next to Hall 2 entrance .
DOGS
Only assistance dogs are permitted on the premises .
PRESS OFFICE
The Press office is located in next to Hall 4 entrance .
ELECTRIC VEHICLE CHARGING
Available on a first-come-first served basis , the points will deliver a minimum of 3.5kw / h and are available across the NEC site . Fees apply .
FOOD AND DRINK
Food and drink can be purchased in each Hall and on the Piazza . Areas are also available to sit and eat packed lunches .
FIRST AID
In medical emergencies , contact NEC Staff at any door .
PHOTOGRAPHY
Photography and filming are permitted . By attending the event you consent to being filmed / recorded as part of the audience for security and broadcast without payment .
SHUTTLE SERVICE
Free shuttle buses circulate between car parks and halls , pre- and post-exhibition . Timetable at stops .
SMOKING & VAPING
Not permitted within the event . Designated smoking areas are at the Piazza main entrance and North Gardens ( Centre of Piazza ).
KIDS WRISTBANDS
Children ’ s Identification Wristbands are available from the show entrance .
WIFI ZONES
You can access free wireless internet ( WiFi ) all around the venue .
NOISE : There may be noise from motorcycles whilst at the show . Ear plugs for adults are available free of charge , and children ' s ear defenders can be hired with a £ 10 deposit . Visit the Organiser Office in Hall 2 .
SAVE THE DATE MCL 2025
15TH – 23RD NOVEMBER 2025
4 ESSENTIALS