Montclair Magazine Holiday 2018 | Page 29

THE MAIN ATTRACTION While prompt and friendly service is important at Raymond’s, the food is a major draw, too. Pictured here, clockwise from left: Huevos Rancheros, pancakes with real New England maple syrup and the Breakfast Burrito. (Right) Wendt with her daughter Eleanor “Ellie” Kukes. frightened customers calm, get them to pay their bills and kindly leave the restaurant. “It’s a daily improv,” she says. “You never ever know what’s going to happen because your work is people. You never know what they’re going to do.” Witty and well-seasoned in the restaurant industry, Wendt could probably regale listeners with stories of rowdy customers and kitchen antics for days. But the secret to making it in the hospitality industry, she says, isn’t really all that secret. “All you have to do is be decent,” she says. “People are coming in to spend their money that they worked really hard to earn, and they’re choosing to spend it in your business.” Everybody loves Raymond’s Wendt made the move from Balthazar to Raymond’s about a year ago. Raymond’s is an incredibly pop- ular dining destination in Montclair (as well as in Ridgewood, its other location), serving jazzed up takes on classic American dishes. Wendt has lived in West Orange since 2007 and was a frequent customer at the Raymond’s location in Montclair HOLIDAY HOSTING TIPS Wendt has four kids and celebrates both Christmas and Hanukah, so she knows a thing or two about family-friendly holiday parties. “We have a lot of family and friends come around between Christmas and New Year’s. I love to cook. I’m known to make a huge meal. My house will never not have food in it,” she says. Her go-to party dish? An entire smoked turkey or glazed ham. “If I can take pineapple and cherries and put them in something, I will,” she jokes. A big, hearty meal is a staple for Wendt, but she recommends making sure things are prepped ahead of time. When a host is stressed out and stuck in the kitchen, no one has a good time. “At parties, you’re inviting people from all aspects of your life, so prepare the food well ahead of time, so you can play host,” she says. “Introduce people to each other and be a participant in your party. People go to parties to talk to you, so make sure you’re having a good time, as well.” Her second tip: Skip the stress and bring your party to Raymond’s, where Wendt says they always go all out for the holidays when it comes to food specials and decorations. before joining owners Raymond Badach and Joanne Ricci as their operations manager. “Ray and I got to talking one day, and I was looking for a new adventure,” she recalls. Operations Manager is a vague job title, which is apt, because Wendt’s job description is vague. Her main goal: to keep the restaurant running smoothly. That means that if a wait staff shift can’t be filled, she’s a mem- ber of the wait staff for the day. If the water heater isn’t working, she’s a mechanic. If the kitchen runs out of a certain ingredient, she’s a personal shopper. It’s a hectic job, but one Wendt is well-suited for. Currently, she is working with her team to create a more tailored experi- ence for the individual Raymond’s locations, so customers get what they expect from their dining experiences. “Montclair has a bit of an edge. It has that New York sensibility, being so close to the city,” she says. On the other hand, “In Ridgewood, there’s that family feeling. It’s very comfort- ing.” One year in, Wendt is beginning to hit her stride at Raymond’s, but says it was already a well-oiled machine when she joined. “Raymond’s was already tight,” she says. “I’m just riding on the coattails.” ■ MONTCLAIR MAGAZINE HOLIDAY 2018 27