Monarch Beach Resort Moments Magazine Issue 6 - Page 30

THE MINISTRATIONS OF MAINTENANCE Resort is Uribe’s favorite memory from his time as a resort employee. “Just to get Ricardo “Ricky” Uribe Jr. that feeling again … starting has come a long way since something new and fresh, and starting out as a server at Club creating a new hotel, it’s just a 19, when the property was really memorable experience,” still The St. Regis Monarch he explains. Beach. While working on Out of all the changes that property for three and a half were implemented, Uribe years, Uribe also served as an was most excited about the overnight front desk concierge addition of Sombra because and accountant; then guest ser- of its tasty Mexican cuisine vices supervisor, which called and alfresco seating. But it for him to oversee valet and was what stayed the same that its cashiers, the bellmen and mattered the most to him. bell captains, doormen as well “The majority of the associates as the resort tram; and now, that were from The St. Regis following a recent promotion, [Monarch Beach] decided to housekeeping manager. stay with the Monarch Beach “This position means so Resort,” Uribe says. “We much to me because house- already had the service down, keeping is a department I have so we didn’t have to hire new always wanted to work for. people and train them to … It is the heart and soul of become what we used to have. hotels,” Uribe says. “My goal We wanted to make sure we was to become a manager at still maintained the … [AAA] 25, and I have hit my goal.” Ricardo “Ricky” Uribe Jr. was promoted to Five Diamond experience that In this position, Uribe’s main housekeeping manager in January. St. Regis had.” duty is to oversee housekeeping and In his free time, Uribe enjoys “[When] we had to transition to laundry, which entails supporting going to Disneyland with his wife the Monarch Beach Resort … I was and managing each department as and daughter. “It’s my favorite, I love already used to that and I knew well as assisting with guest services to