BEST IN BUSINESS
Best In Business :
How IT Radix ’ s Services Are Helping To Bring New Therapies To Patients
BY ASHLEIGH PALMER
As a serial entrepreneur and turnaround CEO , I ’ ve been very fortunate to touch many businesses throughout my career . I ’ ve learned that having a robust IT infrastructure and support system is mission critical for any organization .
Over a decade ago , I was involved with trying to turn around a company that had limited in-house IT services , but it just wasn ’ t strategically or financially prudent to continue investing directly in building and maintaining that infrastructure . We needed greater reliability , optionality , and agility . IT Radix stood out among the potential outsourcing options we evaluated . We were immediately impressed with how they weren ’ t just an arm ’ s length vendor but rather an attentive strategic partner who wanted to play a critical role in achieving our business objectives .
Fast-forward a few years when I met an immunologist working for a large pharmaceutical company who had identified an underdeveloped asset in the autoimmune disease space . We designed two proof-of-concept clinical studies that could be implemented in the United States and internationally using strategic partners and contract organizations . However , the two of us still required email and office services ; data management , security , and protection ; and other specialized IT services necessary to interact with clinical trial sites and regulatory agencies on a 24 / 7 basis . Partnering again with IT Radix became a key factor in the success of our endeavors .
Often , business owners shy away from outsourcing their IT services for fear of becoming reliant upon an external party . However , when you find the right IT services partner ,
outsourcing is no longer a vulnerability but an enabling capability . In fact , with the customized IT infrastructure that IT Radix designs and implements and the responsive personalized support they provide , we feel confident that our systems are running efficiently and within regulatory compliance and that sensitive client data is secure .
When it came to starting up a disruptive new company in 2017 , dedicated to intercepting and preventing autoimmune disease , we had no hesitation making IT Radix a founding partner . They continued to impress us with their responsiveness and adaptability as we grew over the next five years from the development stage with 20 – 60 employees to becoming a commercial biopharma company with more than 200 employees . And this new company not only needed regulatory compliant systems , reliable data management , and security but also top-notch cybersecurity protection and the ability for our team to work remotely .
If you ’ re on the fence about outsourcing your IT services , consider this . As businesses leaders , we need to be focused on the 20 % of things that are responsible for 80 % of the value we create . Constantly worrying about our IT infrastructure , service , and maintenance reduces our ability to focus on what truly matters and strategically differentiates us . By partnering with a firm like IT Radix , we regain precious time and resources knowing that a team of experts is handling the critical processes and systems needed to keep our companies running . So , if you ’ re ready to partner with an IT firm that truly cares about your company ’ s purpose , objectives , and success , look no further than IT Radix .
15