Momentum - Business to Business Online Magazine MOMENTUM SUMMER 2019 | Page 10

FROM THE CHAMBER LUANNE NEWMAN, ACE Director of Organizational Development League City Regional Chamber of Commerce [email protected] SUMMER IS HERE – Time to Freshen up your Membership Listing I n order to maximize your membership and investment in the League City Regional Chamber of Commerce, let’s talk about completing your profile on ChamberMaster. Here is the WHY, WHEN, and HOW. WHY – I am sure it is obvious, but the Chamber completely supports you in making the most of your membership and of the tools given. ChamberMaster is our CRM (Customer Relation Management) system and, like most software, you can use some of the features or delve into it further to get the most from it. The more you complete your profile and listing, the easier prospective customers or clients will find you. Keeping your information up-to-date and fresh helps your SEO, too. WHEN – You could make those updates now. Maybe that is impractical in this moment but consider setting some time aside this week to do so. Pencil it in on your to-do list or put it as an appointment on your digital calendar but I challenge you to accomplish this within a week. We are here in the Chamber office to help if you get stuck. HOW – Below are some of the many ways to help fill out and fill in your information. Are you lost? Email me and we’ll take time on the phone or in person to work together and carry out this task. First, go to our website www. leaguecitychamber.com and login with your email address in the upper right-hand corner. Don’t know your password? Click on the Forgot your username/password link. Once you have done so, and have hit SUBMIT, you will be taken to your “dashboard” from where you can navigate anywhere. TIP: You always have that HOME button to take you back to this screen. Use it when you get into different “layers” of the page in order to find your way back. 8 MOMENTUM Clicking on COMPANY INFORMATION (A) will take you to an area where you can update contact details and other important items in your listing. Depending on your position with the company, you will be able to add information and correct it. Primary representatives have the most “clearance” or permissions to modify, deactivate, or add. In past communications, we have talked about HOT DEALS (B) and JOB POSTINGS (C). Both are free of charge for our members. Keep these in mind if you have an open position at work or a special offer from your business. If you click on either, you will find a list of those who have submitted theirs, and a button to ADD JOB POSTING or ADD HOT DEAL. MEMBER TO MEMBER (D) is an area similar to an intranet within the Chamber site. Here you can post event links and more. Going back to the HOME button and proceeding to COMPANY INFORMATION > WEBSITE INFORMATION will take you to an area we hope you will complete. Be sure a description of your business is here and you can also add your SOCIAL MEDIA (E) URLs here. Scroll all the way down to KEYWORDS (F). Contemplate for a minute: what would a prospective member type in to search for a solution that you offer. For example, if you are an auto body shop, one might be search for keywords such as: dent, dents, fender, scratches, paint, damage, etc. I always suggest you also include your first and last name since you may have met a fellow member and they only remember your first name and the type of business you are in. This will bring them right to you. We hope this helps maximize the visibility of your business!