Momentum - Business to Business Online Magazine MOMENTUM May 2018 | Page 10
Biz Tips
"The ability to make a decision, act on that decision
and keep to it is fundamental for a business person
to be successful."
This was said by Andrew Carnegie, the great U.S. steel
tycoon. In fact, he went further and said that any person
who couldn’t make a decision in a timely manner when
all the facts were evident was someone not to be
trusted, since they wouldn’t have the strength of
character to see through the commitments required by
any decision.
Yet, as business coaches we frequently come across
business owners and key managers avoiding making
decisions. Is it because the word “decision” derived from
Latin literally means to “cut away from” or “literally break
completely from one state to another”?
Procrastination over decisions is fatal for a business
owner as decisions come before actions and the right
actions lead to the desired outcomes. Sometimes,
though, the right decision isn’t all that obvious and how
to get to that decision isn’t all that easy for some people.
So, it’s worth exploring methods of overcoming
indecision, and below are a number of ways to
approach decision making.
1. Basic Pros and Cons: This is the simplest method.
Draw a line down the middle of a piece of paper and
on the right write down the reasons for doing
something and on the left the reasons against.
Sometimes just doing this adds clarity, especially if
done with another person to brainstorm all the
factors.
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MOMENTUM / May 2018
By Mike Hilderbrand, MBA, CBC, CSSC
ActionCOACH of Galveston
[email protected]
www.actioncoach/mikehilderbrand
2. List outcomes from decision and rank importance:
Draw a basic grid and down the left and write down the
desired outcomes you’re looking to achieve from
making a decision. Then rank them 1-5 on how much of
an impact the decision is likely to have. This helps you
see how much the decision will assist with your goals.
3. Comparison Matrix: This is my personal favorite. Draw a
grid. Across the top, write down the different decisions
to make i.e. which product to make or which supplier to
choose. On the left, list the different outcomes desired.
Then against each write a score 1-5 against each
column. Again, this adds clarity to making choices
between alternative decisions and it’s especially useful
when there are trade-offs to be made. The use of this
matrix method is very effective in marketing when
looking at different products or markets to go to versus
the companies list of core competencies.
The key is that decisions must be made on a constant basis
and quickly if the entrepreneur is to make progress in
achieving goals. These tools work equally well for short
term tactical decisions and longer term strategic ones.
It goes back to time being a limited resource so wasting
time by postponing decisions has a very detrimental effect
on the company and the person. In a worst-case scenario,
failure to make a decision can mean a competitor gets
ahead, a customer goes elsewhere, staff get demoralized or
the world moves on. So, make a decision to advance
yourself and your business in a systematic and documented
way and reap the benefits of a well-run organization.