Modern Business Magazine January 2016 | Page 49

MODERN TECHNOLOGY reinventing teamwork in their wake, but rather scaling it as a capability and culture. The typical company circa 2015 has people dispersed across multiple locations and issues arising at the speed of light, which is why teamwork makes the business more than the sum of its parts. Great teamwork scaled across the business, makes anything possible. This is why a national 2014 employment survey in the USA, as reported by Forbes, found that THE skill that employers looked for in their new recruits is the ability to work in a team structure. The nextmost-important skill is ability to communicate verbally with people inside and outside an organization. 3. Accelerate and share the learning Business has always been a team sport and there are many good reasons for this, however one now stands alone as pivotal to organisation survival and success. Business is consumer driven (or more specifically, customer experience driven) which means that our teams must be agile, innovative and constantly learning how to optimise that experience for a customer who has abounding choice. Shared learning is the key because working alone or in silos of expertise reduces learning, growth and creativity. When there is no one to challenge us we simply don’t leverage our experience and ideas. 4. Escape the gravity of hierarchy and structure Daniel Pink, acclaimed business thought leader, argues that we are now in the Conceptual Age, in which right brain thinking reigns supreme and there is much evidence for this. Pink talks of the necessity for organisational symphony: through empathy, intuition, play and meaning. The disruptive companies are enterprises more than organisations, unencumbered by the gravity of organisational hierarchy, process and division.They play like they’re in the Age of the Entrepreneur: those risk ready, nimble, intuitive, well connected folk who thrive on change. 5. Harness the power of the whole team The leaders of the most successful disruptive companies share their vision and move others to see it too. They’re marvellous story tellers, connecting with others who in turn connect with them. They inspire people to think as one team, to move as one team and to learn as one team. Think of a flock of migrating geese, which always fly in a V formation. Geese innately know the secret to great teamwork. They have a common destination and work in perfect unison. When a goose drops out of the v-formation, it quickly discovers that it requires a great deal more effort and energy. Geese help each other too. When a goose gets sick or wounded, two geese drop out of formation and follow their fellow member down to help provide protection. They stay with this member of the flock until he or she is either able to fly again or dies. Then they launch out on their own, creating another formation, or they catch up with their own flock. Does it remind you of the peloton in the great cycling Tours? Share the truth The disruptors share the reality. They are not afraid of the truth. In fact what they fear most are hidden agendas, silos and the status quo. As in professional sport, they make sure the whole team knows whether they have won or lost and why. The focus is always on what is best for the business, even if getting to the marrow of this takes some tough conversations. The leaders insist that they be challenged. They embrace feedback and tap into the power of their people, because a good idea can come from anywhere. Make the secret yours Technology gives us power to communicate, collaborate and learn across great divides. Very few of us do this well. To prosper in today’s markets takes real teamwork and we are just beginning to harness technology to this end. Graham Winter is the bestselling author of Think One Team, The revolutionary 90 day plan that engages employees, connects silos and transforms organisations (Wiley $25.95) www.thinkoneteam.com January 2016 ModernBusiness 49