Mobile:Engaged compendium Mobile:Engaged compendium | Page 9

Understanding the problem It’s really important to understand the issue(s) affecting your communities before being able to provide a targeted and effective approach to those issues¹. This involves understanding whether the issue is with a particular group of people, for example, with ‘young drivers’, ‘repeat offenders’, ‘people who drive for work’ or ‘males’, or if it’s at a particular time, on particular days, or at particular locations. Different problems will require different tactics so tailoring what we do to what we want to influence is crucial. But ‘understanding the problem’ also, crucially, means understanding whether you actually do have the problem you think you do. Sometimes we might believe that a certain behaviour is responsible for our statistics, but it might not be. For example, the issue of mobile phone use often gets talked about in the same breath as ‘distracted driving’ - but the two are not the same thing. Distracted driving can include all sorts of activities such as eating at the wheel, talking to (or being talked to by) passengers. If your issue is one of these, and not mobile phone use, then efforts to target phone use won’t get us the results we want. Sometimes the way statistics are recorded is unhelpful as it can mean that a variety of different behaviours are clumped together under a single heading. With limited time and resources, we need to make sure that we are focusing on exactly the behaviour that is causing harm. In this section we also give some sources of potential information to help guide our activity, and some caveats for where we need to be cautious and ask questions about that data. Where to find data There are a number of places that you may be able to look for data to identify the problem and any particular group of interest within that problem¹. You should start by looking within your own organisation - whether that is a police force, local authority, or road safety partnership - as you may find that the information you are looking for is available for you there. If you think the data you want exists already, but is being held by someone who won’t share it, try going higher up in their organisation to someone who will know if sharing is possible and who can approve it being shared with you. People can be nervous about sharing data, but if it’s anonymous and high level (and that’s all we need) then there’s not usually any reason not to share it, so don’t be put off by being told no ‘because of GDPR and all that’. GDPR may not be relevant to the kind of data you are asking for! Local police forces collect personal-injury road traffic accident data (known as ‘STATS19’) and this may be particularly useful (if you can get access to it). This data also feeds into many of the other data sources that you may find. There are limitations, though as the role of mobile phone use in a crash may not always be identified and (of course) near misses and minor bumps won’t get recorded at all. ¹ RoSPA (2017). Designing evidence based road safety interventions. Available from: https://www.rospa.com/rospaweb/docs/advice-services/road-safety/ practitioners/evidence-based-intervention-guide.pdf 9