Mobile:Engaged compendium Mobile:Engaged compendium | Page 145

• as well as their call. A potential customer or colleague (for example) that was trying to reach them would not then feel ‘ignored’, and the driver would not be distracted. Employers have a big role here too, and should be encouraged to be vocally supportive of drivers not using their phones for any reason whilst driving. If a company is known, or reported to be, exerting pressure on its drivers, then efforts should be directed higher up the company and attempts made to bring about changes in company policy. Part of our ambition for this compendium is that it will change the way things are done. But this can mean asking difficult questions about current activity. We appreciate that challenges may be made from colleagues that are uncertain of change and cautious about making amendments to current practice. Some of the following responses might be useful in addressing these concerns, and you may find that the support of some research (including the works we have referenced in this compendium) will help you to make valid arguments for development, progression and advancement of your approach, or even stopping doing some things altogether. We think it works so why change it?” “It’s always worked in the past” “Evaluation is too resource intensive” • • It is important to provide evidence that any road safety approach works, and it is not enough to simply feel that something is working. For funding applications, evidence to colleagues/superiors and to justify the continuation of your approach, this evidence is necessary. It is in our best interests to implement the most effective interventions that we possibly can, so we need to know if we are doing the right things. Technology is transforming the way we live and work, and drive, so things that we have been doing for years might not be effective any more - through no particular fault of their own. • Evaluation is an important component of any approach, for evidencing that something works, or finding that it does not. It can also help us understand why things are working, and help us avoid accidentally changing small things that might turn out to have been crucial to a project’s success. • Evaluation does not necessarily need to be resource intensive or costly. With the development of suitable evaluation materials, such as a survey, you are able to conduct evaluation of your own, without the need to call in outside help. Evaluation materials, once designed, can be used again and again so are worth the effort it takes to construct them in the first place. 145