MLS Jan 2018 Local Attachment MLS local report final | Page 41

4.5 Yee Wai Ling (Yu Weiling) The local attachment experience provides me with another perspective towards the way we do things as well as how we look at things in life. I am privilege to be attached to KidZania, an interactive indoor theme and to Fernvale Gardens School (MINDS), with the aim to develop their students’ physical, intellectual, emotional and social competencies, believing that their students possess the capacity to learn and to develop their potential to become contributing members of society. I am impressed with KidZania during my first visit with my girl, the experience they had brought to my girl through all the role-play activities. My girl was disappointed during the first visit as she had not worked enough to earn sufficient money for her to buy anything in the department store at the end of the day. Besides, the experience of hers at the dentistry had in KidZania had helped her overcame her fear of visiting the dentist. As a mother, I am totally satisfied with the take-away based on the price I paid for the entrance fee. However, from the sharing of the organisation, it is not a rosy picture painted after all, the organisation does have its own challenges. Mr Dannie, from the management team from KidZania shared on their effort in building an open and supportive organisation culture. Management made it a point to walk around the ‘city’ daily to provide support with their presence, make small talks with the staff and is able to better understand the challenges faced by the operational staff on the ground. The amount of support the management team provides helps in building the trust among the staff. One of the staff we interviewed shared on how much they appreciated the management and the support they have rendered to them on the ground. She shared her experience where her team met with a very unreasonable parent who made a big fuss at her establishment as he was unhappy with the arrangement made in the establishment. The management quickly came down to support when they received the call from them. She was so relieved at the point of time, the difficult parent was taken care by the management and her team and they continued the activities in the establishment with the participants. They are so much trust the staff they 40