MKT 710 Complete Course Louisiana State University Shreveport ISDS 705 All weeks quizzes Answers Louisiana State | Page 3

False
Question 8
System software consists of programs that support day-to-day business functions and provide
users with the information they require.
Select one:
True
False
Question 9
In a typical company organizational model, top managers ____.
Select one:
a. include users who rely on TP systems to enter and receive the data they need to perform their
jobs
b. oversee operation employees and carry out day-to-day functions, coordinating operational
tasks and people
c. provide direction, necessary resources, and performance feedback to supervisors and team
leaders
d. develop long-range plans, called strategic plans, which define the company's overall mission
and goals
Question 10
User productivity systems ____.
Select one:
a. simulate human reasoning by combining a knowledge base and inference rules that determine
how the knowledge is applied
b. include e-mail, voice mail, fax, video and Web conferencing, word processing, automated
calendars, database management, spreadsheets, desktop publishing, presentation graphics,
company intranets, and high-speed Internet access
c. process data generated by day-to-day business operations
d. provide job-related information to users at all levels of a company
QUIZ 2
Question 1