10 Questions to Quantify the Benefits of
Traceability Software for your Business
1. Have you been fined by any of
your customers for shipping the
wrong product or for not complying with their technology
shipping requirements?
dashboard that your customers
could use to view information
about inventory of finished
goods and raw materials on
hand, saving you time in answering customer phone calls
and emails?
2. Have you shipped the wrong
product to customers and had
to credit them and then ship
them the right product?
7. If you had better, faster, more
accurate information, could
you take on more customers?
3. Have you written off dated
product because you didn’t
use it before its expiry?
8. Are you doing any double entry
(i.e. creating an invoice in your
accounting system and then
duplicating it in an online EDI
portal to send the required
electronic documents to your
customers)?
4. Have you experienced a recall
due to mislabelling or allergen
claim issues? If so, was it costly
(both in dollars and to your reputation) to administer the recall, get the product back and
destroy it?
9. How much time does it take to
answer sales staff questions
about their customers (i.e.
credit status, amounts overdue,
historical purchases etc.)?
5. Can you perform the mock recalls necessary for customer
and/or third party certification
such as GFS1 in under 15
minutes?
10. Do your staff spend too much
time creating financial statements or management reports
that pulls information together
from multiple systems?
6. Do you co-pack product for
others? If so, do you wish that
you had a live information
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