Mining Mirror March 2018 | Page 33

In the stope aspect. It is relative as well; some would argue that not all mines have transformed and improved. Another angle is that in mines where there are black shift bosses, it is often said that they do not have the same authority as their white counterparts have. However, overall, mines have changed for the better. What advice do you have for supervisors and mine captains who need to maintain the production rate, but at the same time ensure and guarantee the safety of mine workers? How can they manage and maintain that balance? First, make sure production crews always have all the necessary resources (tools, equipment, and material). This means resource scheduling, which goes hand in hand with planning for production. Encourage a culture of reporting accidents, unsafe practices, and even high-potential incidents. Review the system of production bonuses, and make sure it does not encourage workers to hide accidents. Incentivise safety; include your leading indicators such that the crews work optimally and that whatever they do, they promote safe production. That will be the first things that you need to do. Moreover, acquire the skill of managing team dynamics. Give your crews a voice; make them lead and listen to them. Let them suggest how they can achieve the goals of the team, production section, and Encourage a culture of reporting accidents, unsafe practices, and even high-potential incidents. Review the system of production bonuses, and make sure it does not encourage workers to hide accidents. the company in general. Make sure you have all engineering controls in place and that they work and serve the desired purpose, and monitor their performance. You cannot do without the critical engineering controls that may lead to catastrophic events if they are not in place, not monitored, and not managed to the required standard of performance. When mining in a deep-level hard-rock mine, for example, make sure the stopes are supported with nets and bolts. Get the roof support in the stope to the required standards. Tap into the tacit knowledge of the production crews and operators; there is a lot of knowledge among workers in the stope. The frontline mining teams are incredibly knowledgeable; do not underestimate them. Be visible, talk to the crews, be part of them, show that you care — do not only drink coffee in the office on surface but also make time to interact and converse with different members of the mining teams at their working environment through visible, felt leadership sessions. Have safety conversations with your crew, and do not underestimate the supervisors. You need to ask whether your supervisors are change facilitators or change resistors. Supervisors are critically important: they are catalysts and they are agents of change in the workplace. b MARCH 2018 MINING MIRROR [31]