How People Describe Me Fair but firm . I believe in listening and having an open mind , but once a decision is made we need to move forward .
The Best Advice I Ever Got Always do the right thing ! Whether it is an employee or customer , if you take care of them , the goodwill is usually returned when needed .
One Skill Everyone Should Have Good communication .
One Thing I Can ’ t Live Without At home , family . At work , our management team .
Last Book I Read Our employee handbook ? I know , boring .
How My Company is Innovating Staying in touch with our consumers and listening to their needs and desires .
President , Pete Westfall , standing at Nordic Hot Tubs ’ wrap stand . This is the last station on Nordic ’ s production floor before completed tubs are sent from Grand Rapids to over 400 dealers across the world .