With talent more coveted than ever, the benefits
of knowledge management and retention are clear:
• Greater ability to maintain effectiveness even as
employees retire or move on
• More confidence and loyalty from employees as
the company shows its trust in them and the
important role their knowledge has toward
• Deeper bonds between employees
• A happier, more connected workplace that can
lead to more talent wanting to work there and
less talent looking to leave
• A better overall sense of what makes the com-
pany successful, where gaps in talent exist and a
greater ability to develop long-term talent plans
For details on developing a reliable knowledge
sharing and retention plan, check out the
resources available from EDSI Consulting at
www.edsisolutions.com or contact MMA’s
communications department at 517-487-8533.
Brett Gerrish is MMA’s communications
coordinator. He may be reached at
email@example.com or 517-487-8533.
U.S. Census Bureau, www.census.gov.
MMA’s Annual Membership Survey, 2019. Preserving Employee Know-How,
Deborah A. Peluso, Society for Human
Resource Management, May 1, 2010.
A Strategy to Capture Tribal
Knowledge, Michael Collins, Industry
Week, May 23, 2016. The Value of Retaining Institutional
Knowledge, A.J. Heightman, Journal of
Emergency Medical Services.
How To Keep Hold Of Your Institutional
Knowledge, The One Brief.
Millennials: The Job Hopping
Generation, Amy Adkins, Gallup.
You Don’t Need a Crystal Ball to
Plan for the Future — Why Your
Organization Needs to Implement
a Knowledge Management and
Retention Strategy, Ken Mall,
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Questions? Contact MMA’s
Elizabeth Maciejewski, at 517-487-
8542 or firstname.lastname@example.org.