Military Review English Edition November-December 2013 | Page 80

There will be many forces at work to keep this unannounced visit from happening. Subordinate leaders will do their very best to get back on the planned agenda, making the most of all limited opportunities. The aide-de-camp—if the senior leader has one—will be calling ahead to make sure the leader’s time is not wasted. By establishing a climate of trust and communicating clear guidance, the leader will help subordinates overcome their natural resistance to show the total picture— good and bad. Senior leaders who really want to “see” their subordinate units will use some combination of all these potential methods. While presence is important, constant visits are informative but very difficult. Surrogates expand the leader’s range but must have both the senior leader’s and the subordinates’ complete trust—or the surrogates will not be able to see any more than the commander will. Standardized briefings are useful and can enable identification of organizational and systemic 78 problems; but they can become onerous “oxygen suckers” when they become encyclopedic and extraneous. Bellwether units may offer a senior leader an appropriate representative sample, but all soldiers and subordinates deserve the attention of the leader’s personal time and all the benefits derived from personal interaction. Finally, developing the skills that enable a leader to see the true essence and heart of a unit amidst the artificiality of an official visit is difficult, and leaders learn this ability to discern only by experience. The leader who can see subordinate units in their natural state will enjoy better situational awareness and be able to tie the strategic, operational, and tactical levels together more seamlessly. The leader will more accurately assess whether his or her guidance and intent is reaching all levels of the command. Through understanding the agitating effect of the “light” provided by their own presence, senior leaders can take the steps described in this paper to “see” their own electrons.MR November-December 2013 • MILITARY REVIEW