Military Review English Edition March-April 2015 | Page 37

SPECIAL ASSISTANT (Photo by Petty Officer 1st Class Daniel P. Lapierre, U.S. Africa Command) Foreign liaison officers from Combined Joint Task Force–Horn of Africa listen to a command brief presented by Col. Thomas Galvin, director of the Commander's Action Group for U.S. Africa Command, at a conference for foreign liaison officers 27 January 2009 at the Africa Command headquarters in Stuttgart, Germany. For example, in-progress reviews clarify tasks so the action officer can efficiently address a requirement and assume it is completed when passed up the chain. As a speechwriter, however, there were several occasions where the first time my commander was able to review a speech or presentation was in the car on the way to the event, and sometimes that meant my having to make edits and reprint the document minutes before delivery. At one event in a foreign country, I was editing slides during dinner for a post-dinner presentation. Why? The boss had just been informed about something that altered part of his core message. The presentation had to change. While this was an extreme case, it was common practice to incorporate news items or the most recent remarks by the secretary of defense, chairman, or Army chief of staff at the last minute. The lesson learned is to be ready by thinking through such contingencies in advance and MILITARY REVIEW  March-April 2015 to always be on the lookout for new, relevant information that adds value to the communication. Exercise care in injecting yourself into the product. One fellow SA wanted to insert Latin phrases to make our commander sound more erudite. He was routinely disappointed when the products returned from the boss with those words obliterated by red pen. Empathy in speechwriting means both appreciating the needs and communication styles of the leader and holding back one’s own preferences. The key measure of success is the comfort level that the speaker projects, not just the successful delivery of the message. The introduction of words or phrases that speakers would not ordinarily say can be distracting and seem inauthentic. On the other hand, speechwriters are communications advisors, and good ones who have developed the proper rapport and empathy with the commander 35