Military Review English Edition March-April 2015 | Page 31

CAN TRUST BE RESTORED? (Photo by Michael L. Lewis, NCO Journal) An instructor teaches a class on facilitation techniques during the Sexual Harassment Assault/Response and Prevention (SHARP) pilot course, 22 April 2014. credibility, which then enables the teacher to demonstrate competence as a subject matter expert to build student confidence and trust in him or her. One of the greatest credibility builders in the armed forces is the uniform.11 For men and women initially entering the all-volunteer armed forces, there is a built-in respect for the uniform that clearly identifies a branch of service and reveals rank, expertise, and excellence. Although many new recruits may not understand the significance of each patch or bar on the uniform, they immediately understand that the color, shape, number of stripes, and number of decorations indicate experience and position. It is instant credibility for any instructor. A student measures an instructor’s credibility based upon what he or she hears and sees based upon the uniform and the bearing of the instructor. This evaluation is not a gut reaction but a careful, informal thought process and, as result, an intellectual decision. A student sizes up the instructor and course material very quickly. This sizing up is accomplished through thought. Students evaluate the instructor, the location of training, and the quality of materials, and they make MILITARY REVIEW  March-April 2015 a judgment. I