Mile 62 by MoxiWorks Issue 34: April 2020 - The Solidarity Issue | Page 29

What’s New?
MoxiWorks
Customer
Suppor t
Live Chat
is Here!
Look for the Help button on any MoxiWorks page to get instant access
to the answers you need.
- When you open the chat window, the MoxiWorks Support Bot will
instantly take a peek at the page you’re on and offer some relevant
articles.
- If you click on an article, it opens in the responsive chat widget, rather
than redirect you to a new window, allowing you to read the solution
while you work.
- Articles aren’t enough or have a different
question? Just type your query into the box
and click ‘Get in Touch.’
- If you’re online during our regular support
hours, you’ll be connected with a live Moxian
to help you out.
- After-hours chat messages will be sent
straight to our triage inbox so we can help
you as soon as we open the next day.
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