MHMRA of Harris County - Annual Report FY 2012 2012 - Page 12

Investing in Healthy Minds and a Healthy Community Leveraging Support At MHMRA, improving the lives of the people we serve is at the core of our mission. This is why we work diligently every day to develop and implement services that meet our consumers’ needs. As part of this vision, we have developed a system of integrated services and partnerships with multiple community organizations throughout Harris County to strengthen our services. In FY 2012, we worked with approximately 400 community partners – from non-profit organizations to local businesses – and developed multiple innovative ways to improve the lives of the people we serve. We also contracted with multiple entities to help ensure the delivery of adequate, high-quality services. In FY 2012, our service contracts totaled almost $40 million. Highlights from our partnerships include: • Patient Assistance Programs, or PAP, offered by some pharmaceutical manufacturers, allowed us to distribute free medications to patients who were financially eligible. Because PAPs saved us more than $29 million by providing prescriptions at no cost to MHMRA or our consumers, we were able to redirect those funds to providing other critical services. • The opening of an El Centro de Corazon primary care clinic inside our Southeast Mental Health Outpatient facility created an integrated health care setting that provided our consumers the ability to access primary healthcare and mental health services in one location. Approximately 2,000 adults and 800 children received integrated services at this facility each month for a period of over one year. • The Houston Chapter of the National Alliance for Mental Illness (NAMI) celebrated the grand opening of the Support, Education, and Advocacy (SEA) Center, which is housed at MHMRA’s Eligibility Center. It is the only Center of its kind in Houston that provides one-on-one information about mental illness and available community resources. When an individual’s situation doesn’t meet the stateestablished criteria to receive MHMRA services, the individual has an opportunity to visit the SEA Center to learn about alternative options and services. In FY 2012, SEA Center staff and volunteers received around 15 referrals from MHMRA each day, and 50 to 80 phone inquiries each week. • Through strategic partnerships with local businesses and government agencies, our Collaboration for Action program provides mentor opportunities for mental health patients to compete for jobs in the workplace. This past year, CFA celebrated patient recovery along with the Mayor’s Office of People with Disabilities and the Houston Commission on Disabilities by unveiling a colorful mural showing “The Faces of Disability” - people who are actual clients celebrating their achievements. • Over 1,800 attendees gathered for Picnic in the Park - an event that provides Harris County families an opportunity to enjoy a day of fun activities and learn more about different community organizations that provide services for people with Intellectual and Developmental Disabilities (IDD). Over 100 volunteers and representatives from multiple Harris County organizations made this festival possible. Food and drinks were provided by MHMRA’s IDD Planning Advisory Council, and Harris County Commissioner Steve Radack, among others. That day, the Houston Mayor’s Office for People with Disabilities presented MHMRA with a proclamation from Houston Mayor Anise Parker to declare April 21, 2012 as MHMRA Picnic in the Park Day. • One of the newest additions to MHMRA’s community collaborations is the Houston Police Department’s Homeless Outreach Team (HOT). This is a specialized group of Houston police officers and a MHMRA case manager from our Comprehensive Psychiatric Emergency Programs Division who engage in outreach to individuals who live on the streets. Since the creation of HOT, more than 200 homeless individuals have been moved into housing. Through informative and enjoyable activities, vital day-to-day supports, crisis care, and more, MHMRA works to meet the evergrowing needs of the Harris County community. With limited funding, we can only do so much. Our community partnerships are a crucial extension of the services Harris County residents need. Thanks to our community partners we are able to do more with what we have, and though the challenges are pressing, our determination is to continue to strive for a healthier Harris County, for the benefit of our families and our community. 12| 2012 Annual Report| MHMRA of Harris County