There is one best way to manage.
OB theories apply to all situations.
The best answer depends on the situation.
15
Research shows that, in general:
Social capital increases group conflict.
Social capital decreases work group integration.
Social capital decreases organizational performance.
Social capital can improve operations.
16
The corporate staff in the accounting department at ABC
Corporation went on 12-hour days during the holiday season, just
like the regular retail employees do during that season. This is an
example of a(n) _________ change.
Product
Radically innovative
Adaptive