results in an efficient and effective use of the new resources. This
example best shows that ________.
15
The ________ describes the different types of relationships that may
develop between a leader and a follower.
16
On her work team, Michelle develops detailed tasks lists and work
flow charts to help her team members understand the steps involved
in each project. She also maintains the project calendar and receives
periodic updates from each team member to ensure that projects
are progressing on schedule. Which role does Michelle most likely
fill on her team?
17
Managers engage in ________ to increase their power and pursue
goals that favor their individual and group interests.
19
A wealthy heiress decides to take a job as a social worker. She is
receiving a lot of news coverage because of her decision, and while
she doesn't like the media attention, she is happy that the news
reporters are seeing her as the selfless person she wants to be. Her
work behavior is best described as ________.
20
Organizational behavior is examined at three main levels: ________
.