2
Organizational ________ is the study of the many factors that have
an impact on how people and groups act, think, feel, and respond to
work and organizations, and how organizations respond to their
environments.
3
The highest level a group can possibly perform at is known as
________.
4
In ________, managers establish the rules and reporting
relationships that allow people to achieve organizational goals.
5
When situational pressures are ________, personality is not a good
predictor of on-the-job performance.
6 A manager notices his task force's ideas are a little stale. He
attributes this to the fact that the group is homogeneous. He should
________.
7
The extent to which a leader actually does help a group or
organization to achieve its goals is best described as ________.
8