MGF 301 Mini Case Number/TUTORIALOUTLET DOT COM MGF 301 Mini Case Number/TUTORIALOUTLET DOT COM | Page 8
him for help. Mr. Paul say go back to work and do what you are hired
to do and stop 7 complaining. Then he closes his door with that
woman inside his office. We no see him
for long time. Every night this happens.”
Rosalina, another senior seamstress also broke into the conversation.
“All I know is Mr.
Paul sometimes leaves his office, walks out the building with the
coach lady, and doesn’t
come back for about two hours or more. It’s not our fault we are not
doing good. He
never helps us. Our needles are dull, our machines need adjustments
and cleaning, and
the cutting machine is not as sharp as it should be so our seams are off
the line.” Judy: “Why didn’t anyone ever say anything before today?”
Chang: “We afraid of Mr. Paul. He yell at us and tell us to find
another job if we no like
it here. Mr. Paul tells us there other people who he can get to do our
jobs.” Judy took notes as more information came from the team for
the next thirty minutes or so
all with the same theme; Paul may not have been living up to the
expectations set forth
during the performance evaluation. Judy decided that it was time to
work with Jim on yet
another plan to get to the bottom of the second shift challenges.
Customers were not
happy, employees were fearful, and with the increase of potential
business coming to the
company through some excellent new designs, marketing, sales, and
styles, Generations
needed to put its house in order. Judy and Jim put together what they
hoped would be one last plan to get this part of the
shift back on track. The first action they took was to talk with Joe the
other Supervisor. 8 Joe stated he was unaware of any of the problems
employees claimed. Joe never heard
any yelling or threatening coming from Paul. He also never saw Paul
leave the building
except to smoke periodically during employee’s break time or their