METASYS
HVAC
BUILDING MANAGEMENT
CONTROL SYSTEM PRODUCTS
SUPERVISOR SOFTWARE AND TOOLS ADX / ADS METASYS SOFTWARE
TECHNICAL SPECIFICATIONS
EXTENDED APPLICATION AND DATA SERVER SYSTEM REQUIREMENTS ( SPLIT ADX SYSTEM , 50 OR 100 USERS )
Use the following recommendations for large to extra large sites and for extra large sites .
Recommended Server Platform SCT Computer In a split configuration , you cannot install SCT on either the ADX web / application server computer or the ADX database server computer . Refer to the System Configuration Tool Catalog Page ( LIT-1900198 ) for current SCT computer requirements .
Required minimum memory 4 For large to extra large sites : 64 GB RDIMM , 2933MT / s , Dual Rank For extra large sites : 64 to 128 GB RDIMM , 2933MT / s , Dual Rank The VM host must have at least 8 GB of allocated RAM at all time . When you configure the VM , do not select the enable dynamic memory option .
Number of engines supported For large to extra large sites : Up to 300 For extra large sites : Up to 1,000 Note : To ensure best performance of sites with 100 or more engines use split configuration .
Number of Site Management Portal users supported
Number of Metasys UI users supported
17 European Products Catalogue 2021
For large to extra large sites : Up to 50 For extra large sites : Up to 100 For large to extra large sites : Up to 50 For extra large sites : Up to 50
Supported operating systems and Windows ® Server ® 2019 ( version 1803 or later ) ( 64-bit ) database software 5 , 6 Supports :
• SQL Server
® 2019 ( 64-bit ) Note : SQL Server 2019 may cause the configuration service cache that builds stored procedures to time out . This causes the user ’ s log in to Metasys UI to fail . To resolve this issue , set SQL Server 2019 to run in 2017 compatibility mode . For more information , refer to
docs . microsoft . com
• SQL Server ® 2017 with CU17 ( 64-bit )
• SQL Server ® 2016 with SP2 CU10 ( 64-bit )
• SQL Server ® 2014 with SP3 CU4 ( 64-bit ) Windows ® Server ® 2016 with Update ( KB4512495 ) ( 64-bit ) Supports :
• SQL Server
® 2019 ( 64-bit ) Note : SQL Server 2019 may cause the configuration service cache that builds stored procedures to time out . This causes the user ’ s log in to Metasys UI to fail . To resolve this issue , set SQL Server 2019 to run in 2017 compatibility mode . For more information , refer to
docs . microsoft . com
• SQL Server ® 2017 with CU17 ( 64-bit )
• SQL Server ® 2016 with SP2 CU10 ( 64-bit )
• SQL Server ® 2014 with SP3 CU4 ( 64-bit )
Supported operating systems for Metasys site management portal client computer
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Windows ® 10 Pro and Windows 10 Enterprise Editions versions 1903 , 1909 , and 2004 ( 64-bit ). For all future Windows 10 updates after version 2004 , we will evaluate and certify that Metasys software can support the updates before we provide guidance on support .
Windows ® 8.1 Pro and Windows 8.1 Enterprise Editions with Update ( KB2919355 ) ( 64-bit ) Apple ® macOS ® 10.15 Catalina Apple ® macOS ® 10.14 Mojave Apple ® macOS ® 10.13 High Sierra Apple ® macOS ® 10.12 Sierra