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Resume Mohit Sharma Email: [email protected] Phone: [phone] Resume Mohit Sharma EDUCATION: B.Sc. in HOTEL MANAGEMENT AMITY UNIVERSITY July 2009 I am a logical thinker, and have enthusiasm and motivation to succeed. Environment of my basic education has instilled in me an immense potential for discipline, group work, leadership quality and analytical reasoning. WORK EXPERIENCE: KFC Restaurant Designation : Shift Manager Months of experience : Dec 2009 to July 2012 Responsibilities handled are summarized below: • Deal with customer queries and complaints. • Maintaining cash related activities e.g. petty cash, handover, deposits etc. • Recruiting, training and monitoring staff for relevant operations. • Motivate employees to increase work efficiency by organizing meeting and activities. • Ensured that all staff must comply with Restaurants policies e.g. personal hygiene, occupational health and safety (OHS), etc. • Managing food and Labour cost. • Tracking Daily Inventory of Critical Items. • Precisely maintained required paper work on a daily basis e.g. stock take sheets, customer feedback forms, etc. • Maintaining co-relations with the staff at all levels. • Supervise staff and riders. • Communicate with the kitchen staff with food Forecaster. INDUSTRIAL TRAINING PROGRAM  Months of experience Organization Designation : JUNE 2007 To DEC 2007. : ASHOKA HOTEL (NEW DELHI) : TRAINEE Responsibilities are summarized below: • FOOD PRODUCTION – Helped section like BAKERY & INDIAN FOOD (VEG. & NON VEG.) • FOOD & BEVERAGE – Helped ROOM-SERVICE, TAKING ORDER & WORKING IN BANQUET. • FRONT OFFICE – Helped guest and maintain the function of BELL-DESK & TELEPHONEEXCHANGE. • ACCOMMODATION DEPARTMENT – Maintain and organize all the function of HOUSE KEEPING High School (Senior Secondary) Sardar Patel Public School April 2005 COMPUTING SKILLS Operating Systems: • MS-Windows 95/98/ME Software Packages Used: • MS-Word, MS-Excel, MS-Power Point, MS Project, Brain Power. ACHIEVEMENTS • Shift Handling Excellence Certificate. • Home Service Champion. HOBBIES & INTEREST • Adventurous sports, Nature Camps • Weekend Cricket practice. • Internet. • Listening Music • Driving Bike. • Cooking. CHARACTERISTICS • Good communication Skills. • Organized, enthusiastic and - motivated professional. • Ability to work effectively in a team environment, meet deadlines and prioritize multiple responsibilities.