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14 MiMfg Magazine July 2019 How to Write an Effective Export Plan Export plans enhance communication, assign tasks, provide an accurate way to measure results and commit your company to a long-term export strategy. Here are questions to answer before doing international business: Product or Service • What need does my product or service fill in the global marketplace? • What modifications need to be made to adapt to an overseas market? • Do I need a special license or certificate from exporter’s/importer’s government? • Do I need to modify my packaging/labeling? • How much will it cost to get the product to the market? • What will be my pricing strategy? Promotional • What modifications will be necessary to my website to ease the purchasing process? • What (if anything) is necessary to protect my intellectual property? • Why am I pursuing international customers? • How can I use the lessons I’ve learned in my previous international sales experiences to make my new export plan stronger? Management Issues • Am I fully committed to exporting? • How much time will it take for implementation? • Is my production and personnel capacity adequate enough to meet the new demand? • Will I need additional financing? • What are my first-year projected international sales? • How will I ship the product and deal with returns or warranty issues? • Will I attend any trade shows or join any trade missions? • How will I make use of government export assistance programs? • What documents will I need to become familiar with to export? Connect with the MSU’s International Business Center or other international trade assistance organizations for sample export plans Source: MSU’s International Business Center, adapted by Doug Barry, U.S. Department of Commerce From market research and export counseling services to complaint filing, partner search capabilities and more, the Commerce Department should be a go-to source for all interested exporters in addition to local and regional resources. “The Gold Key Service is a really great program that allows you to make better decisions by having the information at your fingertips,” Curry continued, pointing to an essential tool within the Commerce Department that made the move to overseas markets much better. The Gold Key Service offers U.S. companies matchmaking appointments with up to five interested partners in a foreign market. According to the Department website, “the full service includes identification and outreach to potential matching firms, sending client’s information to identified matching firms, preparing a profile of interested firms, attending the appointments and providing a report with the profile and contact information for interested firms.” PRO Tip See www.ExportMI.org for trade services, research guides and upcoming trainings. “It’s all about relationships and when you’re new to a whole region of markets, having someone on hand who is familiar with the players, has the right reputation and has your best interests at heart can make all the difference,” Curry explained. Barriers to Your Global Success No expansion comes without risk and there are plenty of reasons to tread lightly. But coming prepared to face those challenges can lead to even greater success. “Overall, the biggest challenge is knowing where to start, identifying the risks and then addressing them,” Sims offered. “If a company has a highly regulated product (think electronics or processed food), a company might need local approvals and certifications before putting product on shelves. The MSU-IBC and other resources can help identify those through market research.” Additionally, some companies can worry about the logistical details of moving things around the globe. Sims and the MSU-IBC suggest speaking with a few different freight forwarders to identify the best and most affordable options. The U.S. Commercial Service also offers tools for employers worried about not getting paid or facing intellectual property issues overseas. “Some of our biggest challenges have come from things you wouldn’t think about if you’ve always done business domestically,” said Curry. “There are unique cultural differences to consider. Time is a big adjustment as you can go from a nine-to-five business to 24-hours depending on where you are doing business. Documentation can create real headaches if you aren’t prepared; plus the