Melbourne Airport 1 | Page 22

HOME BACK NEXT Our team A 76 per cent response rate in the employee engagement survey reinforced the team’s commitment to delivering world class operations and service. As major infrastructure assets, APAC’s operations are critical to the growth of the Victorian and Tasmanian economies. A passenger departing or arriving at Melbourne or Launceston airports has contact with many organisations, all of which play an integral role in daily operations. > APAC’s operations were supported by 283 staff. > The Aviators – successful development and implementation of an employee recognition initiative that supports collaboration across APAC. > Health and well-being program – the successful program continued with initiatives including yoga classes, massages and influenza vaccines. > A 76 per cent response rate to the employee enjoyment survey reinforced the team’s commitment to delivering world class operations and service. > Employee exchange – Melbourne hosted representatives from Chengdu Airport and China Southern Airlines as part of Melbourne Airport’s inaugural staff exchange program. > Women’s luncheon – focussing on development of female colleagues, Melbourne’s inaugural luncheon was held with inspirational guest speakers sharing experiences and expertise. 22 APAC ANNUAL REPORT 2013 APAC ANNUAL REPORT 2012 APAC ANNUAL REPORT 2013 23