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test results. Staff interacting with the resident should wear appropriate PPE, including gown, gloves, mask and/or face shield, depending on the suspected pathogen. 3 Many residents have underlying developmental or medical conditions that make it difficult to implement standard isolation precautions, such as masking or quarantining. The resident should not leave their room until the risk of infecting others has passed. They should not participate in shared dining or group activities. Those who have had close contact with, or may have been potentially exposed to, an infected resident should likewise be isolated. If two or more people develop the same infection from the same organism in the same place, this is concerning for an outbreak within the facility. 1 Those with known diagnosis of pathogen may be cohorted (grouping like persons together). In this case, if two patients have the same influenza on PCR and there are no isolation rooms available, those two patients can be roomed together. Ideally, staff treating infected patients should not also treat patients who are not exhibiting symptoms. PPE should be worn in accordance with CDC recommendations. 1 CDC’s website provides guidance on selecting appropriate PPE. If an outbreak is suspected, immediately notify the Arkansas Department of Health who will assist the facility to help manage it early and if necessary ADH will contact the CDC, etc. When notifying regulatory agencies, have the demographics and diagnostic testing of infected residents available, a timeline of events, contact tracing (if available), and infection control policies and practices. Regulatory agencies can AFMC: A CLOSER LOOK AT QUALITY assist facilities in management of an outbreak, provide recommendations on staffing, modification of programming and use of PPE. Clinical staff must be critically evaluated, as they can be very vulnerable to infection. All staff should be assessed to determine availability and qualifications that may allow them to float outside their traditional role during an outbreak. For example, education or recreation staff can help serve meals. Disaster preparedness plans should include how to secure qualified personnel to fill essential positions. Include staff responsible for supplies in disaster preparedness discussions to allow for critical purchases, including PPE, emergency funding for possible staff shortages and assessment of financial risks associated with an outbreak. If legal representation is available, it can be helpful when planning to avoid unintentional oversights. Frequent reassessments of plans should occur to adjust areas that are not functioning well. Communication with staff, residents and families is essential. If public relations personnel are available, they should share information in a clear and accessible manner, including regular emails, video messages or in-service sessions. An outbreak can be frightening for staff and information should be provided about risks and ways to mitigate them. The disaster preparedness plan should include protocol for notifying residents’ families about steps being taken to protect their loved ones. Depending on the scope and severity of the outbreak, it can be helpful to contact local hospitals to alert them to potential admissions so they can prepare their staff and obtain additional resources. Hospitals may also be able to provide guidance on outbreak management. An outbreak within a vulnerable population can be extremely challenging to manage and keep residents and staff safe. Listening to internal and external input can be invaluable in calculating a response that minimizes morbidity and mortality. � Dr. Hobart-Porter is the medical director of Easter Seals Children’s Rehabilitation Center in Little Rock. REFERENCES 1. Centers for Disease Control and Prevention. (2020). Retrieved 2020, from www. cdc.gov 2. Curran, E. (2017). Infection Outbreaks in Care Homes: Prevention and Management. Nursing Times [online], 113 (9), 18-21. 3. Harris, J.A. (2006). Infection Control in Pediatric Extended Care Facilities. Infection Control and Hospital Epidemiology, 27 (6), 598-603. 4. Azofeifa, A., & et. al. (2013). Infection Control Assessment after an Influenza Outbreak in a Residential Care Facility for Children and Young Adults with Neurologic and Neurodevelopmental Conditions. Infection Control and Hospital Epidemiology, 34 (7), 717-722. 5. Neu, N., & et al. (2012). Epidemiology of Human Metapneumovirus in a Pediatric Long-Term Care Facility. Infection Control and Hospital Epidemiology, 33 (6), 545- 550. AFMC WORKS COLLABORATIVELY WITH PROVIDERS, COMMUNITY GROUPS AND OTHER STAKEHOLDERS TO PROMOTE THE QUALITY OF CARE IN ARKANSAS THROUGH EDUCATION AND EVALUATION. FOR MORE INFORMATION ABOUT AFMC QUALITY IMPROVEMENT PROJECTS, CALL 1-877-375-5700 OR VISIT AFMC.ORG. SEPTEMBER 2020 Volume 117 • Number 3 SEPTEMBER 2020 • 61