Measuring market orientation of Muscle Pharm Corp. (MSLP:US) British American Tobacco South Africa | Página 8

British American Tobacco South Africa: Evaluating the role and substance of its strategy in achieving sustainable competitive advantage 2.2 Value Chain Analysis of BATSA – Potentially a monopoly The five business functions of BATSA value chain are as follows (DAFF, 2013): (1) Research and Development (R&D): BAT is innovating in different areas among which include additive products, capsules, non-combustibles and slims. (2) Sourcing: There are 600 commercial farmers and additional contracted farmers BAT works with through AFGRI Limited which is a controlling body for farmers. AFGRI Tobacco can be seen as a tobacco farmer cartel that annually produces about nine million kilograms of flue cured tobacco from which 95% is sold to BATSA. (3) Production: Heidelberg is the only production facility in South Africa and owned by BATSA. (4) Sales & Marketing: Focused on GDB‘s – limited advertising possibilities due to raising regulation. (5) Distribution: 370 wholesalers and 65‘000 retailers. All these wholesalers and retailers are dependent on BATSA as the company is responsible for more than 90% of the supply. 2.3 Sustainable competitive advantage – Economic Moat Morningstar (2014) defined six features that can result in economic moats or sustainable competitive advantage for companies. (1) Dominant Market Share. (2) Lowest Cost Structure/Producer. (3) Intangible Assets. (4) (Copyrights, Patents, Approvals and Licenses provided by Government). (5) Exclusive Corporate Culture. (6) Tremendous Customer-Switching Costs - Network Effects. BATSA maintains an integrated supply chain ensuring continual delivery of quality leaf allowing BATSA to react to changes that occur in demand and supply efficiently and effectively. Moreover it enables BATSA to allocate their resources as efficiently as possible, leading to a substantial competitive advantage. In brief BATSA is present at most stages and effectively controls most factors of production in South Africa making it to a monopoly from a production perspective. The