MANAGEMENT DEVELOPMENT PROGRAMME
IMPORTANT FOR CLUB MEMBERS
In today’s high tech world, with ever more crowded schedules, and
work-related stress, club members are looking for the club to enhance
their work/life balance by providing great service, care and attention
to detail. An educated manager, with access to industry experts and a
network of colleagues at other clubs, can ensure their team delivers
the best service available in their club.
Together with their families and valued guests, club members are
the most important customers a club has and they will expect their
club manager to be educated to the high standard needed to ensure
that their club is managed as efficiently as possible and the facilities
provided are maintained to the highest possible standards, for current
and future generations of members to enjoy.
IMPORTANT FOR OUR CLUB INDUSTRY
If our industry is to prosper and clubs continue to flourish in a very
competitive leisure industry, the leadership required will be better
served through a robust programme of education and training. Our
programme will educate tomorrow’s leaders and managers today!
With a benchmark qualification recognized throughout the world
(CCM), club managers can demonstrate their credibility in the job and
ensure cross-fertilisation of skills, knowledge and ideas as they manage
ever more successful clubs around the globe.
THE STORY SO FAR
Since the introduction of our MDP courses in 2011, we have run 55
MDP courses in 7 countries to over 1,000 delegates. We now have
167 Club Manager Diploma (CMdip) holders and 39 Certified Club
Managers (CCM).
If you think that education is
expensive, try ignorance!
Peter F. Drucker
To register for courses and for more information, please visit www.cmaeurope.org
4