WG Project Number Project Name
Client Content Owner WG Content Owner
MDNS001 MDnetSolutions IVRCTS Technical Document
Alan Creighton / Heather Sobko Tania Masherah / Sheryl Imhoff
Revision History Date |
Version |
Description |
Author |
10 / 29 / 15 |
V1 |
First draft |
Tania Masherah |
10 / 29 / 15 |
V1.1 |
Edits |
S. Imhoff |
10 / 29 / 15 |
CV1 |
Edits accepted, ready for client
Tania Masherah review
|
Introducing Care Transition System:
An automated patient-monitoring tool proven to improve outcomes, reduce costs, and build patient engagement and retention.
Lately, it seems like the healthcare delivery process is becoming more complicated – for both providers and patients.
Caregivers are burdened with mounting administrative tasks, from tracking and reporting core measures to adopting new standards required by Meaningful Use and other federal initiatives. Meanwhile, hospital patients are often overwhelmed during the process of receiving care. At a time when they’ re already feeling anxious or stressed, patients must try to comprehend a staggering amount of information, ranging from pre- and post-op instructions to billing and insurance processes.
As health care providers, we understand how important it is to support patients who are transitioning from a hospital stay to their home. But experience has also taught us that the most effective programs for monitoring patients during their care transition are also the most resource-intense – and we’ re already stretched thin.
To address this challenge, MDnetSolutions has developed a user-friendly, affordable tool that meets the needs of both patients and providers during the critical first 30 days following hospital discharge. Using interactive voice response( IVR) technology, our Care Transition System( CTS) checks in with patients via a series of short, carefully crafted telephone surveys specific to their medical condition or procedure.
© 2015 WriterGirl & Associates( 513) 256-6585 www. writergirl. com