MBA Brochure 2020/21 FINAL-MBA-Brochure-2019-20-pages | Page 28

26 Core program Marketing Key topics Measuring Satisfaction & Consumer Research Market Segmentation & Customer Analysis Consumer Behavior & Psychology Digital Marketing & Social Media Strategic Marketing Channel Planning & Sales Enablement Service Marketing, Customer Satisfaction & Loyalty “Professor David James just has a knack for teaching. He has a natural ability to build an instant rapport with anyone and is a master at imparting his knowledge in a confident yet humble manner.” Kenneth Fomunung American Founder & CEO, Enrich My Brand Winner of “Best Social Media Influencer” award (Beauty Industry Awards Show & Gala, Trish Hill Foundation) Class of 2015 Note: Courses and sequencing are subject to change. FACULTY PROFILE David James British Marketing Professor With 30 years’ experience in advertising and as a startup consultant, David is also a globally renowned academic leader, having designed groundbreaking programs for leading business schools and been the Academic Director for Microsoft’s EMEA Marketing Academy. David, who is a regular contributor to the Financial Times, Le Monde, the BBC, and CNN, says his classroom is a “high energy environment where complex concepts are brought to life through stories, living cases, anecdotes, and industry guests.”