Data flows - a
the movement of data through an organization or within an information system
Requirement collection - d
the process of gathering and organizing information from users, managers, business processes, and documents to understand how a proposed information system should function
Why can it be difficult to develop an accurate cost-benefit analysis?
What factors may be difficult to quantify? How can this be handled?
Is this something that should just be avoided altogether?
What are the consequences of that approach?
It can be difficult to develop a cost benefit analysis because there are many different variables when analyzing technology production and many variables are difficult to quantify. Factors that may be difficult to quantify are employee morale and brand image. The way to handle is to hire experienced managers that have the long term goals of the business as their interest. The other way of dealing with this, is to not base your argument purely on quantitative facts. Use faith and fear as well. Cost benefit analysis should not be avoided. Avoidance would rule out the actual facts that are actually present.
Contrast the differing perspectives of different stakeholders involved in making information systems investment decisions.
Management is looking at big strategic focus and large projects. Steering committee is looking at organizational cross functions and riskier projects. User department is looking at a narrow, nonstrategic faster development. IS executive is looking at existing systems and isn’t concerned with the cost/benefit.
AP 5
AP 11