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UK government introduces Digital Markets Bill

The UK government is introducing a Digital Markets , Competition and Consumers ( DMCC ) Bill that it says will promote growth in the UK economy by ensuring free and vigorous competition amongst businesses – both online and on the high street . It will also strengthen the Competition and Market Authority ’ s ( CMA )

powers to crack down on unfair practices .
The bill reinforces the key principles that underpin the CMA ’ s work , which are about helping people , businesses and the economy . The bill has three areas of focus :
• Consumer protection : People need to be able to shop without fear of being ripped off and fair-dealing businesses should be able to compete without being disadvantaged by those who break the rules . The CMA has taken enforcement action against those who use unfair practices to dupe people into handing over their money – taking action on fake reviews , subscription traps and pressure selling . The new rules in this bill will allow the CMA to be even more effective . They will empower the CMA to decide when consumer law has been broken , rather than having to take each case to court . This will help ensure people are protected more quickly , and fair-dealing firms are not disadvantaged . The bill will also allow the CMA to fine businesses which do break the law up to 10 per cent of their global turnover .
• Digital markets : People and businesses
“ We welcome this flagship bill which provides the CMA with new powers to do even more to protect people , businesses and support the economy ”
benefit from vibrant , competitive digital markets which offer the latest products and services . The bill establishes a new , targeted regime built for the digital age , overseen by the Digital Markets Unit ( DMU ) in the CMA – that will use a proportionate approach to hold digital firms accountable for their actions – enabling all innovating businesses to compete fairly . It will set rules that will prevent firms with Strategic Market Status from using their size and power to limit digital innovation or market access – ensuring the UK remains a highly attractive place to invest and do business for all .
• Competition : Bolstered investigative and enforcement powers will mean the CMA can conduct faster and more flexible competition investigations , which identify and stop unlawful anticompetitive conduct more quickly . Changes to the competition framework – including updated merger and fine thresholds – will make it easier for the CMA to take action against mergers which harm UK consumers and businesses . Such changes will allow the CMA to continue to protect and promote open and free markets , spurring companies to innovate and bring more products to market , providing more choice for customers and creating a strong foundation for economic growth . “ We welcome this flagship bill which provides the CMA with new powers to do even more to protect people , businesses and support the economy ,” stated Sarah Cardell , chief executive of the CMA . “ This has the potential to be a watershed moment in the way we protect consumers in the UK and the way we ensure digital markets work for the UK economy , supporting economic growth , investment and innovation .”
“ People rely on free and fair markets to get the best deal possible , but also expect that rules are in place to protect them when things go wrong . Proposals to give the CMA stronger enforcement powers when firms break consumer law – including the ability to directly impose fines for the first time – are crucial to ensure we can continue cracking down on rip-offs and underhand deals , helping to deter firms from taking advantage of people .”
“ Digital markets offer huge benefits , but only if competition enables businesses of all shapes and sizes the opportunity to succeed . This bill is a legal framework fit for the digital age . It will establish a tailored , evidenced-based and proportionate approach to regulating the largest and most powerful digital firms to ensure effective competition that benefits everyone .”
“ We look forward to supporting this bill as it passes through the legislative process and stand ready to use these new powers once approved by Parliament ,” she concluded .
VMO2 reveals leadership changes
UK multiplay telco Virgin Media
O2 has announced two changes
to its Executive Committee
as the company dials up its
customer-first focus , accelerates
its digital transformation
strategy and doubles down
on key growth initiatives to
drive long-term commercial
momentum .
Ulrik Bengtsson , the former
chief executive of William Hill ,
has joined the company as chief
operating officer . Bengtsson will
be responsible for improving customer experience and implementing key consumer digital initiatives across all of Virgin Media O2 ’ s customer areas .
Bengtsson brings a wide range of operational and digital experience having spent almost three years as CEO of William Hill International . Prior to this , Bengtsson spent five years as CEO of Betsson Group and was the CEO of Viasat Sweden . Julie Agnew becomes managing director of Fixed
Network Expansion . Agnew will be primarily focused on delivering fibre rollout on behalf of nexfibre , a joint venture established in 2022 by Liberty Global , Telefónica and InfraVia Capital Partners . Virgin Media O2 is the build supplier and anchor tenant of this network which aims to rollout full fibre to at least 5m more premises by 2026 .
Agnew has extensive experience delivering major infrastructure projects in the UK . Most recently , she held
the role of CEO at Egg , which was launched in February 2022 by Liberty Global Ventures , the investment arm of Liberty Global .
Lutz Schüler , CEO of Virgin Media O2 commented : “ As we now look ahead to the next chapter , putting customers right at the heart of our decision making , accelerating our digital transformation activity and ramping up our network build engine , it ’ s fantastic to have Ulrik and Julie as part of our leadership team .”
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