Q & A
trust and relationship-building. Because I think that’ s fundamentally what’ s changed the most.
How do you plan to build trust with your audience here at Ocean State Media? The easy way is that we have to show up where people are in different ways. And when I mean show up where people are, I mean physically. All of us who work here— not just those who are holding microphones— have to spend time out in the community, whether it’ s the community they live in, or a community that one of their colleagues lives in, and sit down and have office hours in places like libraries or community centers or coffee shops, and hear what’ s on people’ s minds.
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Is that happening now? That’ s happening now. Starting with our content staff, where every single person who is on the storytelling team— whether that be journalism or social media or digital— has to spend at least three days per quarter some place in a community just listening. We’ ve got these little signs that say,‘ Talk to me. Ocean State Media.’ And that’ s more about just showing up and listening than actual story generation. It’ s also a way for folks to get used to talking to a journalist and seeing a journalist in a different place, in a different way, versus showing up in a crisis. At a larger level, we are launching something that we’ re calling Ocean State Media in Motion. And we are going to spend the next year visiting every single town and city in Rhode Island for at least a day. We’ re going to host listening sessions. We’ re going to have story booths where folks can share their own stories. We want to get the spirit and understanding of what it means to live in your particular town.
What are your primary goals for Ocean State Media? We want to better understand and better tell stories that are untold. We want to hear from more people, more often, in more ways. It does feel as though there are streams of stories or topics that continue to be important and that we talk about a lot— housing affordability, health care affordability, affordability in general. How does that
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