Maximum Yield USA 2015 November | Page 161

Things took off for Indira and Tom right away. “Our start was a whirlwind adventure,” she says. “We flew out to Tacoma, Washington, for the Maximum Yield Indoor Gardening Expo in April 2014. By April 11, our company was established, and we opened our doors in July 2014.” Why Bedford Hills? “We selected this area because it has an avid gardening and holistic care community that is very aware of where their “Collaborating produce comes from,” explains Indira. with our “Collaborating with our community to educate and create year-round indoor community to gardens felt like a logical evolution.” educate and Of those first few months, the pair describes their start-up days as both challengcreate yearing and incredibly rewarding. “Our greatest round indoor pleasure has come from our First Timers’ gardens felt Club, a group of moms and professionals who have never started a seed or grown like a logical a garden who we have been mentoring evolution.” from the seed-starting stage. They’re now enjoying their first harvests and are getting ready to start their seeds for their indoor gardens to harvest as the snow starts to fall,” shares Indira. “We attribute our successes to our unique, clean, open, bright, welcoming environment and our outstanding customer service. We are approachable and eager to share our knowledge and expertise so that our clients can experience the joy of successful honeybee-keeping supplies; educational books and DVDs; gardening.” and kids’ growing experiments. In the beginning, the challenges the couple faced did not So far, Indira and Tom remain an operating staff of two. necessarily revolve around attracting customers, but providTom is the in-house gardening expert, while Indira is in ing them with great pricing for what they were looking for, charge of the back-of-the-house, social media and commuIndira says. “The greatest struggle has been working around nity outreach efforts. They both spend a lot of time tending the competitive pricing on the Internet. We’re mitigating this to the dozen working models set up in their showroom, and by offering gardening coaching services that help our clients enjoying their harvests. grow successfully.” When it comes to running a hydro store, the pair has The next steps involved marketing their shop to solidify learned a lot, and have the following advice to pass on to their position in the industry. “This is something that we’re store owners: “Think different. Don’t limit the scope of your continuously working on,” says Indira. “Luckily, we’re the business to just products. People can easily get the same only organics and hydroponics garden supply retailer in products online, but the guidance they get from someone in Northern Westchester County. We are active within our person is priceless.” community and often give workshops at local schools and With a full year of running a successful shop to add to their events, including hosting an event for the holistic network of resumes, this is only the beginning for Indira and Tom. As Westchester County, and collaborating with a local veterinarthey look into the future, they hope to open additional locaian who is raising milk weed and monarch butterflies.” Social tions through franchise opportunities, and well as further media has also been a great avenue for Delicious Gardens. partnerships with their community. “We leverage local community groups to announce events “We are looking forward to collaborating with our commuand provide gardening tips and activities for kids. This is a nity to create green roofs to grow local food so that produce great way to engage the community and drive them to our doesn’t have to be brought in from across the country or showroom for supplies,” Indira explains. other countries,” says Indira. “We’re overjoyed with the sucIn terms of what they offer growers, Indira and Tom have cess we have been able to give our clients. From teaching hand-selected the products they felt were top quality. They children how to start seeds, to being able to exchange ideas stock more than 60 brands, specializing in aeroponics, and success stories with seasoned growers, we love helping aquaponics and hydroponics, micro-garden systems; vegan, growers enjoy their success by giving them the guidance to organic and brew-your-own nutrients; coco-fiber-based unlock the full potential of their gardens.” growing media; micro-garden climate control systems; Maximum Yield USA  |  November 2015 159