Maximum Yield Cannabis USA February/March 2018 | Page 53

On a side note, the process for recalls is an interesting one and from the lab bench, we have a unique perspective on what it takes to initiate and investigate a recall. While we don’t always know for sure that a recall is happening, there are indicators that something is happening with our clients. The first thing that we receive is a call from a client requesting the supporting documentation about testing results. Usually, they also want to see a current license, validation protocols for all testing methods, current training records for our technical team, current preventative maintenance schedules, and calibration records for instrumentation. This one call is usually a big indicator that our client needs to sort out a problem on their end. For us, it creates a number of internal processes to ensure we provide meaningful supportive information as a A completed recall client begins an investigation. ” will include paperwork that documents the collection and destruction of the recalled materials as well as the closing out of the investigation. The final steps in the recall process ensure that the recall has indeed been concluded. A completed recall will include paperwork (lots of paperwork) that documents the collection and destruction of the recalled materials as well as the closing out of the investigation. Closing out an investigation can take some months, as answers from vendors and testing labs take time to understand in the scope of the investigation. This process usually also includes implementing new procedures to ensure that the quality of the product will not be affected in the same way. Jodi McDonald is the president and founder of Keystone Labs and is a medical microbiologist, inventor, and super science-geek. She has 20 years’ experience in the quality control, regulatory, and quality assurance environment for the pharmaceutical industry. Jodi believes testing is essential for taking control of your personal health. myhydrolife.com ” grow. heal. learn. enjoy. 53