MAS Innovation Newsletter July | Page 8

FOCUS WHY USE SURVEYS: Brand Awarness Measure your brand power HOW • Customize the audience on different parameters: • Gender, Age, Household Income, Education, Location, Parental Status, Children’s Age, Employment Status, Industry, Student, Small Business Owner, Technology, Etc.. (Source: Survey Monkey) • Asking the 5 whys – keep asking consumers why until you get to the root answer/ need Concept Testing Test new ideas and concepts Price Testing Find the optimal pricing model Product Feedback Learn consumer preferences Competitive Research Monitor your competition Academic Research Reach custom audiences Source: Survey Monkey Property of MAS Innovation • Focus on smaller groups to get detailed responses • Focus on larger group for quant survey TYPES OF SURVEYS Customer Satisfaction Surveys, Employee Satisfaction Survey, Health Care and Patient Surveys, Marketing Survey, Market Research Survey, Meeting Survey & Event Planning Survey, Net Promoter Score, Non-Profit Survey, Online Research Surveys, Student Survey, Teacher Survey, School Survey