Marketing Soup | Page 28

Failing to Choose Keywords Based on Buyer Intent Not Eliminating Worthless Traffic Using a Negative Keyword List Your first intention when you start searching for keywords to use for your PPC ads is to find all relevant keywords that have high search volumes. Unfortunately, search volume of a keyword alone isn’t going to ensure the profitability of that keyword. This is because it may not have a buyer intent behind it. If your buyers aren’t clicking on it, then your traffic won’t convert. This feature in your PPC campaign can and should be put to use. If your local small business sells handmade furniture, you may have people searching for DIY articles and videos about making handmade furniture. So you want to make sure that you eliminate those DIYers, since they aren’t looking to buy. You could eliminate keywords like “DIY”, “How to” and “video”. Controlling you traffic will ultimately enable you to control your PPC budget. The search queries you choose (the keyword phrase people will type in to find your business) should be carefully thought out. Research will have to be performed to determine how your target buyers are finding your small business. If you already have Google Analytics connected to your Web site, you can use that to find this out. The keyword phrase should be quite specific. For example, if you see the key phrase “home insurance” and it has over 15,000 searches per month and costs $26 per click, this isn’t a good option. Home insurance is too generic. What would be better is “buy home insurance” or “home insurance quotes”, especially if they have a high search volume. Sending Traffic to the Wrong Pages When people click on your small business ad, where are they taken to? If you aren’t sending them to a landing page that will help them to convert into paying customers, then you need to rethink your strategy. A common mistake made by beginners is driving traffic to a home page or contact page. When someone clicks on your ad, they are interested in whatever it is your small business offers. The page they land on should help them find more information about your product or service and how to purchase, aka sealing the deal. Otherwise, you will have frustrated individuals leaving your site within seconds, sending your bounce rate soaring. Your best bet is to create specific landing pages to use for your pay-per-click ad campaign. You can then offer special deals to the incoming traffic. The ads should also be related to the copy in your PPC ads. To do this, build a landing page for each and every offer you have. Not A/B Testing Your Ads You won’t know what works until you test it out. Guessing what you think will work and then failing is going to quickly deplete your PPC budget. A/B testing, also known as split testing, can be used to determine which ads perform the best. You simply create two or more slightly different variations of an ad and watch them for a few days or weeks. What you should be paying attention to is the quality of the traffic, versus the quantity. It’s better to have a lower amount of converting traffic than a high amount of non-converting traffic. An example would be to have one ad say “Save 25% on Bed Sheets” and another that says “Buy Bed Sheets 25% Off”.