Once you’ve proven yourself to your clients, they’re more likely to trust you when you
venture into something new. They will probably be the first beta testers and give you an
honest feedback as to how to improve the product and will recommend you ahead.
Customers Will Help You Expand Base
Nobody will welcome your marketing promotions and emails like your old clients. To
most people, such promotions are a nuisance, but to your old clients who you’ve been
associated with for a while, it’s something new to look forward to. Most people
appreciate when their brand reaches out to them and respond when a brand they’ve
know promotes to them.
It’s Better For Work Efficiency
Customer retention is basically a relationship building process. Good relationships make
life simpler and better for everyone. Nurtured relationships come with a feel good
factor, you want to do more the other, whether you’re the marketer or the customer.
Sales are a very need-based phenomena and are short and temporary. They could be
made from you, or someone else.
With ReplyTap, once you reach out and engage the visitor, they will interact and
confide in you, and you will be able to ease their minds on the options they have.
So it pays to leverage upon the leads you’ve already built and to nurture them. While it’s
new clients are always welcome, it’s important to retain the old ones too. Otherwise,
you’d forever be scouring new customers all the time… and remember, It can cost you 5x
as much to get new customers vs keeping old ones.
Conclusion
I hope that from my ReplyTap review, you can gain more understanding about this
fantastic product and be able to make an intelligent purchase decision.
In case you need any advice, please feel free to keep in touch with me.
Regardless. Thank you for reading my ReplyTap Review.
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