Market size by service belongs to training , consultation and integration and support and maintenance . By deployment , Cloud collaboration market comprises private model , public model and hybrid cloud . Cloud Collaboration Market by organization size comprises large enterprises and SME ( small and medium enterprises ). By vertical , the market extends to BFSI , consumer goods and retail , education , government and public sector , healthcare and life sciences , manufacturing and media entertainment , telecommunications and ITES , and others . By region , the market has significant contributions led by North America , Europe , Asia Pacific , MEA , and Latin America . Public Cloud exhibited maximum market traction in offering an underlying pool of connected resources to various users .
Data security concerns due to extrinsic file-sharing on the server having diverse entry and exit points , coupled with unpredictability in Internet service offering by provider act as restraints to the cloud collaborating market . Cloud Collaboration market is fragmented and there lies intense market rivalry among competitors to gain market dominance due to prevailing demand for enterprise communications among large and small enterprises ( SME ). M & A will form the cornerstone of this business .
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A news article dated Nov 2016 has to say that market imperatives for success in an enterprise computing model are a progressive collaboration between business and Information Technology . Shadow IT is a palpable distraction to integration of cloud computing resources and other barriers instrumental in cloud integration approach were doubtful ROI , disquiet between infrastructures , disproportionate cost and high-security risk .
It also adds that by using IaaS model , organizations can collaborate more assiduously and disparity between business directives and IT will disappear . Business is bruised badly by rigid stance taken by infrastructures with innovations wearing thin and business integration not on the right track leading to organizational success falling through . Turning a blind eye to security measures businesses must deal with written records of user passwords , incorrect practices such as data being taken off company website and ominous sign-in sheets being misrepresented .
Key industry players in the market include Cisco , Microsoft , Google , IBM , Mittel and salesforce . com . Few other vendors in cloud collaboration market include 8x8 Aastra Technologies , Broadsoft Configure , Corex , Dell , Genysys Telecommunications Laboratories , Hewlett Packard , Huawei Technologies , Interactive Intelligence , Juniper Networks , Logitech International , Mindtree , Orange , Polycom , RingCentral , ShoreTel , and Toshiba .
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