Market Research Report ICT Investment Trends in Financial Markets | Page 2

Financial market institutions are looking to increase their investments in software in 2015 , compared to 2014 , to reduce operating overheads , and improve the quality and timeliness of their services . Financial market institutions have started shifting their existing business processes to newer enterprise applications such as customer relationship management ( CRM ), HR management and financials , to adapt swiftly as well as respond to changing digital channels , and improve their business agility .
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Trade / payment automation forms a critical component to the success of the financial institutions , and they are making the largest investment in this operational function in 2015 , to facilitate the easy execution of repetitive trading and payment processes .
Synopsis
ICT investment trends in financial markets presents the findings from a survey of 147 financial market institutions regarding their Information & Communications Technology ( ICT ) investment trends . The survey investigates how financial market institutions currently allocate their ICT budgets across the core areas of enterprise ICT expenditure : hardware , software , IT services , communications , and consulting .
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