Market Research Report Global IT Services Industry Trends Report 2017 | Page 2

Key Highlights:
- The IT services industry is valued as the combination of the business process
outsourcing (BPO) services market, the application services market, and the
infrastructure services market. The BPO services market is valued as the revenues
accrued from the provision of client relationship management BPO, finance &
accounting BPO, human resource outsourcing, knowledge process outsourcing,
procurement BPO, and vertical-specific BPO services. The application services
market is valued as the revenues accrued from the provision of application
development, management, and testing services. The infrastructure services market
is valued as the revenues accrued from the provision of the following service lines:
application hosting and data center, co-location, desktop support and management,
security and storage. All currency conversions are at constant 2016 annual average
exchange rates.
- The Global IT Services industry had total revenues of $585.3bn in 2016,
representing a compound annual growth rate (CAGR) of 1.9% between 2012 and
2016.
- The infrastructure services segment was the industry's most lucrative in 2016, with
total revenues of $234.8bn, equivalent to 40.1% of the industry's overall value.
- Slowdown in this industry has largely been driven by the IT infrastructure segment.
As cloud computing grows in popularity, buyers are re-thinking the way in which
they spend money on IT services.
Scope:
- Save time carrying out entry-level research by identifying the size, growth, major
segments, and leading players in the Global IT Services market
- Use the Five Forces analysis to determine the competitive intensity and therefore
attractiveness of the Global IT Services market
- Leading company profiles reveal details of key it services market players global
operations and financial performance
- Add weight to presentations and pitches by understanding the future growth
prospects of the Global IT Services market with five year forecasts