Market Analysis Report Unified Communication Market | Page 2

Your Catalyst to a Lucrative Business
Hexa Research identifies North America as a key regional market of the global unified communications
industry as it contributed to more than 34% of the total market share in 2013. This region hosts a
number of leading operators. Also, BYOD is a popular work feature here. Considerable savings in
costs and rising demand for effective communication and collaboration products are factors that will
result in rapid growth of Europe and Asia Pacific in the coming years.
Leading players in the global unified communications market include Avaya, Inc., IBM, Cisco Systems,
Verizon Communications, Alcatel Lucent, NEC, etc. Hexa Research found that Cisco enjoyed a
dominant market position with solutions that ensure consistency across various devices. The unified
communications industry is characterized by consolidation by way of alliances and acquisitions.
Table of Contents
Chapter 1 Executive Summary
1.1 Unified Communication - Industry Summary & Critical Success Factors (CSFs)
Chapter 2 Unified Communication Industry Outlook
2.1 Market Segmentation
2.2 Market Size and Growth Prospects
2.3 Unified Communication Value Chain Analysis
2.4 Unified Communication Market Dynamics
2.4.1 Key Driver Analysis
2.4.1.1 Increasing adoption of BYOD
2.4.1.2 Rising penetration of mobile devices
2.4.1.3 Usage of unified communications as a service
2.4.2 Key Restraint Analysis
2.4.2.1 Initial capital outlay
2.4.2.2 Lack of interoperability
2.5 Key Opportunities Prioritized
2.6 Industry Analysis - Porter's
2.7 Unified Communication - Company Market Share Analysis, 2013
2.8 Unified Communication - PESTEL Analysis
Chapter 3 Unified Communication Product Outlook
3.1 On premise unified communication
3.1.1 Global On premise unified communication demand by region, (Revenue), 2012 - 2020
3.2 Cloud-based/hosted unified communication
3.2.1 Global Cloud-based/hosted unified communication demand by region, (Revenue), 2012 –
2020
Continue…….
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