EDUCATION
HYBRID
Certified Apartment Leasing Professional
Advance Your Leasing Career !
Enhance your professional growth in the apartment industry by becoming a Certified Apartment Leasing Professional ( CALP ) and take your career to the next level . CALP training helps you lease apartments , satisfy your residents and increase your resident retention .
Leasing professionals are the first people prospective residents meet , and often their only gauge of the property staff . This course is designed to teach these professionals skills to help them become top producers .
Key Leasing Performance Indicators Addressed in CALP :
• Using Technology to Generate Traffic
• Reputation Monitoring and Management
• Daily Inspection of Leasing Center , Tour Route , Model and Vacant
• Apartment
FRIDAY
APRIL 5-19 , 2024 9:00 AM -4:00 PM
• Relationship-Building while Shopping the Competition
• Application of Fair Housing Laws
• Proper Screening of a Prospective Resident ' s Qualifications
• Ability to Review Lease with New Resident
• Application of the Relationship Sales Process
• Managing Objections
• Managing the Move-In Process
• Work with the Team to Manage Resident Issues and Maintenance Requests
• Building Relationships with Residents and a Sense of Community
• Securing and Processing Lease Renewals
• Conducting a Market Survey and Drawing Conclusions
* In 2021 , the National Apartment Leasing Professional ( NALP ) credential changed its name to the Certified Apartment Leasing Professional ( CALP ) credential .
HYBRID
THURSDAY
APRIL 3-4 , 2024 8:30 AM -5:00 PM
Certified Pool Operator ( CPO )
Nationally recognized certification course in pool operation
Keeping your pool , sauna or spa in top working condition ensures the longevity of your asset and the safety of your residents . By attending this course and becoming a Certified Pool Operator ® ( CPO ) the persons responsible for maintaining your pool , sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations .
The CPO certification course requires participation in the two-day certification program taught by a certified CPO instructor and will provide individuals with the basic knowledge , techniques , and skills of pool and spa operations and maintenance . The CPO certification program requires a passing score in the open book written examination , and the certification is valid for five years .
HYBRID
TUESDAY
APRIL 9 , 2024 9:00 AM -4:00 PM
Microsoft Excel Essentials
Expand your Microsoft Excel Worksheets & Workbooks Knowledge
Excel is the worlds most popular spreadsheet program . Millions of people use it to track , store , arrange and calculate data .
Microsoft Excel Essentials is designed for beginners and advanced users alike . You will learn about spreadsheet design , manipulating data , and about how to utilize the world ' s most popular business tool .
WEDNESDAY
APRIL 9 , 2024 9:00 AM -12:00 PM
Electrical 401 : Smart Switches , Thermostats , Timers + More
Smart switches , thermostats , timers , devices and lighting design : This class will teach some of the newest smart technology and energysaving methods for complexes when it comes to lighting , we will also look at timer systems . We will also look at how to ensure that an area such as a room has enough light and how to select the proper color of lighting for a room .
TUESDAY
APRIL 23 , 2024
9:00 AM -12:00 PM
Leasing Boot Camp
Learn the basics of leasing & sales for the apartment industry
Your Leasing Team is on the front lines every day meeting potential residents and presenting your company to the public . Empower them with the basic skills they need to make the best first impression possible and contribute to your property ' s bottom line .
In this class they will review the basics in telephone presentations , greeting customers , demonstrations , qualifying residents , tracking visits and successfully closing the deal .
This class is perfect for Leasing staff new to the industry or needing a refresher . The basics students learn here will complement the procedures you use .
14 | TRENDS MARCH 2024 www . aamdhq . org