March 2023 | Page 50

Management & Personnel Excellence

AWARD # 14
MOST OUTSTANDING LEASING OR SALES PROFESSIONAL
AWARD PRESENTATION SPONSORSHIPS AVAILABLE
How a Leasing or Sales Professional demonstrates exceptional customer service , follow through , and positively impact the sales and overall performance of their community .
SUGGESTED CRITERIA TO INCLUDE IN NOMINATION :
▶ Enthusiasm and Professionalism
▶ Resident Retention
▶ Implementation of Marketing Strategies , Shop Scores , Review Sites and Satisfaction Surveys
▶ Knowledge of Fair Housing and ADA Requirements
▶ Utilizing Technology
▶ Initiative in Career Advancement
REQUIREMENTS :
▶ Online application completed with Statement of Nomination
▶ Community Unit Count
AWARD # 15
MOST OUTSTANDING MAINTENANCE SUPERVISOR
AWARDS TO BE PRESENTED ON STAGE BY :
How the Maintenance Supervisor demonstrates overall professionalism and leadership through knowledge of trade , systems and equipment while leading a diverse team and providing overall resident satisfaction .
SUGGESTED CRITERIA TO INCLUDE IN NOMINATION :
▶ Average Service Request and Make Ready Turn Around
▶ Preventative Maintenance Strategy
▶ Managing a Team ’ s Vision and Goals
▶ ADA , Fair Housing , OSHA and Insurance Liability Knowledge
▶ Communication with Management
▶ Expense and Budget Management
▶ Brand Ambassador for Company
▶ Vendor Relationships
▶ Review Sites and Satisfaction Surveys
REQUIREMENTS :
▶ Online application completed with Statement of Nomination
▶ Community Unit Count
48 | TRENDS MARCH 2023 www . aamdhq . org